SmartGateway Configuration Manual
Only administrator users with the appropriate permissions can add new users to the OneConnect platform.
To access the OneConnect Cloud platform, use the default administrator account that is created automatically. Please contact the Onibex team to obtain the password.
Once logged into the One Connect Cloud platform, navigate to the upper-left corner and click the menu button (the icon with three horizontal lines).
When the sidebar is expanded, go to the "Users" option, select it, and then click the "ADD" button in the upper-right corner.
The process of adding a new user requires the following information:
- First name
- Last name
- Email
- Phone number
- Company
- Country
Fill all the fields and click "ADD".
The new user will appear in the "USERS" section with a "PENDING" status, meaning the user must be approved in order to be activated.

To activate the user, you must click ACTIONS.
Click ACCEPT on the top right side of the screen to activate the new user.
Your new user has been successfully approved. You can verify the status change to "ACTIVE" in the "USERS" section.